Better Together

Caring for children when they are in the hospital or at a doctor’s appointment is only the beginning. Our mission is to improve every child’s health and well-being, which means caring for children where they are: in the community. Here are some steps we’re taking to meet that goal. Get Started

 
Mother and son laughing
 
A father and daughter looking out a window
Two young sisters smiling
A mother holding her smiling daughter
 
A father holding and looking at his child
 
Father reading a book to twin babies

Encouraging Early Literacy: Books for Babies

When it comes to reading to children, it's never too early to start. The American Academy of Pediatrics (AAP) recommends pediatricians “use a robust spectrum of options to support and promote literacy.”

CHOP's Books for Babies program is designed to begin a child's journey to literacy. “We know that reading with young children results in improved language skills in toddlers and improves school readiness,” says Shelia Knerr, MD, a CHOP Pediatric Hospitalist who led the creation of the program. Learn More

It's in the bag!

Through the Books for Babies program, parents of newborns receive a gift bag that includes a board book, a bookmark, an application for a library card at their local library, and information on the well-established benefits of reading to their newborn.

Selection of books provided by the Books For Babies program

Benefits of reading to newborns

  • Stimulates brain development
  • Builds language, literacy and social-emotional skills
  • Strengthens parent-child bond

By the Numbers · Since 2016

Program ImpactFrom 1,000 to 11,000 families reached every year.

Program GrowthFrom 1 nursery in a CHOP-affiliated hospital to 6 nurseries in the Philadelphia-South Jersey region.

This was an incredible journey that began, grew and continues to prosper due to the ongoing support of the CHOP Community Impact department, the CHOP grants programs, and the commitment of the whole CHOP enterprise to help their employees support children and families in their communities.

Sheila Knerr, MD, Books for Babies Founder

Dr. Knerr recently retired from her role as a CHOP Pediatric Hospitalist and passed the torch of Books for Babies leadership to Koryse Woodrooffe Ekouevi, MD, a CHOP neonatologist at Grand View Health, pictured left.

Books for Babies founder and leadership
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Dermatology E-consults Ease Access to Care

Skin complaints among children are common. Unfortunately, so are long wait times for in-person pediatric dermatology appointments, due to a shortage of specialists.

Waiting for answers to a child's health condition can cause undue stress and worry for parents. CHOP's provider-to-provider teledermatology program has proven to be a feasible solution, providing care quickly and effectively.

The program expanded to eight total Primary Care locations in the CHOP Care Network and recently achieved preliminary Medicaid reimbursement approval, which is a major success. Learn More

Physician reviewing an e-consult provided photo on a computer

The Power of a Picture

Dermatology is a visually oriented specialty that lends itself well to remote consultation.

Pediatricians at participating CHOP Care Network sites can send a picture of a child's skin issue through the Electronic Medical Record system to the Dermatology team for a consultation. The Dermatology team typically responds within just a few days, as opposed to patients having to wait months for an in-person consult.

How E-consults Benefit Families

More than 2,500 cases have been completed since 2020, saving 55,340 miles of travel for families.

  • Average diagnostic turnaround time for patient families decreases from 6 months to just 33 hours
  • No need to take time off from work or school
  • No travel time
  • No wait time
  • No visit time with a specialist (unless e-consult determines one is needed)
  • Improved patient and family satisfaction
  • Better outcomes
  • Lower overall healthcare costs
Mother and daughter looking at tablet together
The E-Consult program in dermatology has become an important part of my clinical practice. I love the fact that I can save families time, money and the anxiety of waiting for an answer, while also equipping pediatricians to manage their dermatology patients. A well-taken photo truly is worth a thousand words!

Amanda Moon, MD, CHOP Pediatric Dermatologist

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Medicine and More: The Family Connects Program

Sometimes, a family visiting the Emergency Department at Children's Hospital of Philadelphia has social needs that go beyond their child's immediate medical problem. Families may struggle to have enough food or a safe place to live. CHOP created Family Connects to provide community resources to meet those social needs. Learn More

Dr. VonHoltz standing outside CHOP emergency department

Families' Most-Requested Areas of Need

  • Housing
  • Food resources
  • Baby/child items
  • Utility needs
  • Community mental health resources
  • Child/daycare
  • Transportation
  • Financial assistance
  • Clothing
  • Education resources
  • Applying for social services
  • Employment
  • Health/dental insurance
  • Teen resources
  • Disease-specific information
  • Primary care resources
  • Case management

From its inception in the summer of 2020, Family Connects has:

Reached out to more than 20,500 Families
Distributed 1,300 Free gun locks
Provided resources and
emotional support to
6,000 Families
Seen participation
from more than
300 Student Volunteers
* As of March 2024
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Working to Build a Future Workforce at CHOP

Part of CHOP's mission is to fill the registry of future healthcare workers with young people who reflect our diverse community and patient population. We have numerous programs that give youth from grade school through college opportunities to learn about the many roles across the institution — in patient care, administration, research and beyond.

Our robust internship programs, in particular, provide hands-on experience that can transform a student's career aspirations and prepare them for a job across the spectrum of healthcare. Learn More

Amyrah, Mai'Lynn, Ayden and Waheed show off their white coats after completing the CHOP Science Academy program.

Studying Safety and How to Keep Kids Safer

College students who land a spot in the Injury Science Research Experiences for Undergraduates (REU) 10-week summer research internship program are mentored by CHOP scientists and engineers from the Center for Injury Research and Prevention. This opportunity, sponsored by the National Science Foundation, is for students underrepresented in science and engineering. It provides a realistic experience of how research works and the impact research can have on improving children's lives.

Training at CHOP Is a Nationwide Draw

The nine REU interns for 2023 came from colleges that spanned the United States.

The nine REU interns for 2023 came from colleges that spanned the United States.

Safer Driving and Brain Injury Dominate Research Topics

Summer 2023 REU research topics included:

  • Biomechanical Responses during Pre-Crash Maneuvers and Autonomous Driving Scenarios
  • Understanding Eye-Glance Behaviors Among Young Drivers
  • Analysis of Pediatric Occupant Kinematics and Kinetics in Motor Vehicle Crashes
  • Social Equity and Spatial Effects on Safe Mobility
  • Developing 3D-Printed Anthropomorphic Models to Improve Clinical Training
  • Examining Learning to Drive, Risky Driving Behavior, and Crashes in Young Drivers
  • Human Subject Study with Parents and Teens to Study Effectiveness of Driver Safety App
  • Optimizing Concussion Care for Children and Adolescents
  • Cognitive and Circuit Impairments Induced by Mild Traumatic Brain Injury
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Healthy Food, Healthy Childhood

When a family doesn't have the resources to put nutritious food on the table, providing a bag of groceries just answers an immediate problem. The Food as Medicine program takes a broader approach that includes nutrition education for families and activities for kids so they're learning about healthy food while having fun. And it happens right where the kids receive their healthcare: The Nicholas and Athena Karabots Primary Care Center, Norristown.

The program began when social worker Victoria Armstrong saw Norristown families facing food instability coming out of the pandemic. Learn More

If They Plant It, They Will Eat It

The Food as Medicine family sessions teach children about the full cycle of vegetables — from garden to kitchen to plate — and nutrition's role in healthy growth and development.

Food — and So Much More for Families

Families Enrolled in Food as Medicine receive:

  • Weekly delivery of fresh produce May through November, complete with info on what's in the box and recipes to try
  • Twice monthly delivery of nonperishable groceries
  • Monthly family sessions with exercise, story time, gardening, cooking demonstrations and dinner
  • Cooking equipment that includes cutting boards, knives, grater, pots, pans and more, plus a cookbook of family-friendly, healthy fare
  • Monthly children's book related to gardening or healthy eating
  • Yoga mat and water bottle for each child

It Takes a Village to Offer Family Nights

Community partners that support Food as Medicine:

  • Cutloose Cares and leaders Jordan and Emily Deane
  • Pennsylvania Horticultural Society, which provided the on-site garden, cooking demonstrations and weekly produce boxes
  • Martha's Choice Marketplace, a Catholic Social Services food pantry in Norristown
  • Norristown-area restaurants
  • Reach Out and Read and other CHOP volunteers

Photos of a Food as Medicine family night

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Afghan Refugees: From Chaos to Care

After the chaotic and frightening exit from Afghanistan, refugee families coming through Philadelphia International Airport were offered a calm clinic where CHOP doctors evaluated ill children and arranged for their ongoing healthcare needs.

CHOP continued to care for children while they were in the refugee camp at Joint Base Mcguire-Dix-Lakehurst in New Jersey and after local resettlement. Learn More

Young female refugee

Humble Leader

Emergency Department physician Sage Myers, MD, MSCE, medical director of emergency preparedness at CHOP, led Philadelphia’s effort to assess the health of some 30,000 of Afghan refugees arriving here and to arrange for urgent and ongoing care, as needed. 6ABC recognized her work.

From Airport to Refugee Camp

As part of Operation Allies Welcome, a team of clinicians triaged ill child and adult Afghans at the airport, providing full medical evaluations to 1,600-plus, and continued to treat children at CHOP as they awaited resettlement.

  • 47

    Children required immediate emergency room treatment

  • 477

    Children came for care to the ER and specialty care locations, including 52 kids with medical complexity

  • 93

    Hospitalizations of children

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Safe Medication Disposal Saves Lives

Leftover medications in the home, especially opioids, present a danger to a curious toddler or to a youth seeking to use or to harm themselves. By placing secure drug take-back bins near the entrances to our Philadelphia and King of Prussia hospitals, CHOP gives families a simple, anonymous way to keep their entire family safe by getting their old meds out of the house. Learn More

Drug take-back bin in use

A Plus for the Community

Jordan Lewis, PhD, as Policy Director for the Pennsylvania Department of Drug and Alcohol Programs, heads up the state’s take-back bin initiative. Did you know more than 1 million pounds of medications have been safely disposed of via the state's bins?

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Guns and Kids: A Deadly Mix

Every day, eight children suffer gunshot wounds because of improperly stored or misused guns in the home. Eighty percent of teens who use a firearm to commit suicide use a family member’s gun.

The Center for Violence Prevention partners with community organizations to reduce those numbers by sharing information on how to safely store firearms and handing out hundreds of free gun locks at community events across Philadelphia. CVP also provides these resources to families during primary care and emergency room visits at CHOP. Learn More

Black & white photo of a child reaching for a handgun

Promoting Gun Safety Neighborhood by Neighborhood

When Dee Dukes, President of the Wynnefield Community Neighborhood Association, asked if the Center for Violence Prevention would come to a local event, the answer was a resounding “yes.”

Reaching Out to Families

CHOP’s Gun Safety Program talks to families in primary care offices, the ER and their communities.

Gun Safety Statistics
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Partnership for Playgrounds

Collaboration among the Healthier Together Initiative at CHOP, the Trust for Public Land and Add B. Anderson Elementary School’s principal and other stakeholders — with design help from the school’s students — turned a half an acre of asphalt into a haven that supports active play and encourages spending time outdoors.

The project also brings a safe space to the Cobbs Creek neighborhood, providing a meeting place for community events beyond the school’s operations. Learn More

New playground at Add B. Anderson Elementary School

Shared Goals Benefit Children, Community

Research shows that when kids are active during recess, they can better focus when they return to the classroom. The renovated playground at Anderson Elementary provides different areas for different types of play.

The students at Anderson, and the residents of Cobbs Creek, deserve every amenity that we see in neighborhoods of greater privilege. Everyone should have a welcoming, beautiful and safe place outdoors where they can learn, play and gather with neighbors. We all have a role to play in addressing inequality, and the schoolyard at Anderson represents one step in the right direction.

Anderson Elementary School Principal, Laurena Zeller

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Active Recruiting Broadens Supplier Base

With its Supplier Diversity Program, Children’s Hospital has emphasized creating a registry of suppliers and contractors that mirrors the diversity of our employees, patient families, board of trustees and the communities we serve and support every day.

Minority Business Enterprises bring their skills and expertise to all areas of the hospital — from constructing new buildings, providing IT solutions to the CHOP enterprise to ensuring the necessary supplies are delivered to our many locations on time. Learn More

Dana Herbert, Chef-Owner, Desserts by Dana Valerie Coffield, Executive VP-Business Development, Carr & Duff Electrical Construction Ian Smith, Principal/Owner, Ian Smith Design Group John Sanchez, President and CEO, Mustang Expediting Inc.

Construction

Valerie Coffield, Executive VP-Business Development, Carr & Duff Electrical Construction

Logistics / Delivery

John Sanchez, President and CEO, Mustang Expediting Inc.

Architecture / Design

Ian Smith, Principal/Owner, Ian Smith Design Group

Gifts / Baked Goods

Dana Herbert, Chef-Owner, Desserts by Dana

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Help for the Helpers

Helping students deal with the trauma they’ve experienced is incredibly rewarding, and also can leave teachers and school staff feeling overwhelmed and under-resourced. The Stress-Less Initiative© gives school personnel skills to manage the secondary traumatic stress they feel so they can continue to provide the best support to students.

It is a collaboration of CHOP’s Center for Violence Prevention and Healthier Together Initiative, the Netter Center for Community Partnerships at the University of Pennsylvania and the community-based provider Uplift Center for Grieving Children. Learn More

CHOP Helps Kids — and Those Who Support Them

The Stress-Less Initiative complements the CHOP-supported trauma counseling program for students, provided by Uplift, as way to improve mental health in the community.

School personnel who participated in the Stress-Less Initiative said:

We spend a lot of time transferring coping skills to the younger people who we work with, but sometimes neglect to transfer those same skills to our co-workers. And I think the Stress-Less Initiative was a good way in which to help us to do that. I can say from my perspective, it’s helped me exercise a lot more empathy and not necessarily look as much at these children’s behaviors but look at what’s driving the behavior. So, if I could address the driver, then the behaviors will sort themselves.
  • 120

    Youth and their caregivers received trauma, grief and/or social support services through GRIT. (FY22)

  • 90+

    Staff members at two West Philadelphia schools participated in trauma-informed care and stress reduction workshops through Stress-Less.

View Financial Info

Our Financial Commitment

Our pledge to improve the health of children and the broader community takes on many forms: thousands of employee volunteer hours, free use of our facilities for community organizations, free health education and training for families and professionals, donated goods and services, and, of course, financial. Through all these efforts, in fiscal year 2023 (July 1, 2022, through June 30, 2023), CHOP contributed more than $640 million to this effort.

All financial data is for fiscal year July 1, 2022, through June 30, 2023. These reports include amounts expended by Children’s Hospital of Philadelphia’s hospital facilities, as reported on Schedule H of the IRS Form 990, and our controlled affiliates, including our physician practice plans, which are not required to complete Schedule H. Accordingly, the values on this fact sheet are greater than the amounts reported in the CHOP Schedule H, which applies only to our hospital facilities. For more information, call CHOP’s Office of Community Impact at 267-426-5506.

Financial Assistance Policy Summary: The mission of Children’s Hospital of Philadelphia is to advance healthcare for children. To help children get the care that they need, CHOP provides financial assistance for medically necessary and emergency care to patients who meet the eligibility requirements. If CHOP determines that a patient is eligible, CHOP will waive 100% of the patient’s financial responsibility (after all applicable insurances and other government assistance). Learn more about our financial assistance policy. View previous Community Impact Reports.

Category Total
Financial Assistance / Charity Care Cost of medical care services for families that qualify for CHOP’s financial assistance policy 2,651,982
Medicaid Programs Unreimbursed cost of Medicaid and other means-tested government health programs 357,116,120
Community Health Improvement Services Community-based clinical services, health education and support services focused on public health 19,734,721
Health Professions Education Net costs incurred by CHOP to train health professionals, including pediatricians 59,811,593
Subsidized Health Services Hospital-based clinical services provided at a financial loss to the organization 69,936,713
Research Cost of studies that identify new treatments and cures 126,105,183
Cash and In Kind Contributions Funds and goods provided to other organizations to provide community benefit 7,049,337
Total 642,405,650