Medicine and More: The Family Connects Program

Sometimes, a family visiting the Emergency Department at Children's Hospital of Philadelphia has social needs that go beyond their child's immediate medical problem. Families may struggle to have enough food or a safe place to live. CHOP created Family Connects to provide community resources to meet those social needs. Learn More

Dr. VonHoltz standing outside CHOP emergency department

Families' Most-Requested Areas of Need

  • Housing
  • Food resources
  • Baby/child items
  • Utility needs
  • Community mental health resources
  • Child/daycare
  • Transportation
  • Financial assistance
  • Clothing
  • Education resources
  • Applying for social services
  • Employment
  • Health/dental insurance
  • Teen resources
  • Disease-specific information
  • Primary care resources
  • Case management

From its inception in the summer of 2020, Family Connects has:

Reached out to more than 20,500 Families
Distributed 1,300 Free gun locks
Provided resources and
emotional support to
6,000 Families
Seen participation
from more than
300 Student Volunteers
* As of March 2024
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2024

Guns and Kids: A Deadly Mix

Every day, eight children suffer gunshot wounds because of improperly stored or misused guns in the home. Eighty percent of teens who use a firearm to commit suicide use a family member’s gun.

The Center for Violence Prevention partners with community organizations to reduce those numbers by sharing information on how to safely store firearms and handing out hundreds of free gun locks at community events across Philadelphia. CVP also provides these resources to families during primary care and emergency room visits at CHOP. Learn More

Black & white photo of a child reaching for a handgun

Promoting Gun Safety Neighborhood by Neighborhood

When Dee Dukes, President of the Wynnefield Community Neighborhood Association, asked if the Center for Violence Prevention would come to a local event, the answer was a resounding “yes.”

Reaching Out to Families

CHOP’s Gun Safety Program talks to families in primary care offices, the ER and their communities.

Gun Safety Statistics
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2023
Father reading a book to twin babies

Encouraging Early Literacy: Books for Babies

When it comes to reading to children, it's never too early to start. The American Academy of Pediatrics (AAP) recommends pediatricians “use a robust spectrum of options to support and promote literacy.”

CHOP's Books for Babies program is designed to begin a child's journey to literacy. “We know that reading with young children results in improved language skills in toddlers and improves school readiness,” says Shelia Knerr, MD, a CHOP Pediatric Hospitalist who led the creation of the program. Learn More

It's in the bag!

Through the Books for Babies program, parents of newborns receive a gift bag that includes a board book, a bookmark, an application for a library card at their local library, and information on the well-established benefits of reading to their newborn.

Selection of books provided by the Books For Babies program

Benefits of reading to newborns

  • Stimulates brain development
  • Builds language, literacy and social-emotional skills
  • Strengthens parent-child bond

By the Numbers · Since 2016

Program ImpactFrom 1,000 to 11,000 families reached every year.

Program GrowthFrom 1 nursery in a CHOP-affiliated hospital to 6 nurseries in the Philadelphia-South Jersey region.

This was an incredible journey that began, grew and continues to prosper due to the ongoing support of the CHOP Community Impact department, the CHOP grants programs, and the commitment of the whole CHOP enterprise to help their employees support children and families in their communities.

Sheila Knerr, MD, Books for Babies Founder

Dr. Knerr recently retired from her role as a CHOP Pediatric Hospitalist and passed the torch of Books for Babies leadership to Koryse Woodrooffe Ekouevi, MD, a CHOP neonatologist at Grand View Health, pictured left.

Books for Babies founder and leadership
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2022

Promoting Wellness Equity to Help Kids BE-WEHL

Mental health is vital to overall well-being, and mind-body practices are effective tools for enhancing it. Recognizing this, Children's Hospital of Philadelphia (CHOP) launched the Integrative Health (IH) Program 10 years ago to incorporate wellness practices such as yoga, massage, aromatherapy and acupuncture into patient care.

Now, IH is bringing the benefits of these practices into the community through their Behavioral Health — Wellness Equity for a Healthy Life (BE-WEHL) program. Learn More

Schoolchildren practicing yoga in a school cafeteria

Launched in 2020

The BE-WEHL program offers a comprehensive seven-session curriculum designed to help children and families in under-resourced communities manage stress and cope with life's challenges. The curriculum covers mindfulness, nutrition, sleep, physical activity, yoga, self-massage, breathwork, nature and progressive muscle relaxation.

It was developed by experts from Integrative Health to address the unique needs of communities with higher levels of trauma and limited access to behavioral health professionals for children and adolescents.

Schoolchildren practicing yoga in a classroom

By the Numbers


• BE-WEHL has reached more than 2,000 individuals at more than 35 sites
throughout Camden, Montgomery, and Philadelphia counties

• Among the site participants who completed our electronic survey:
• 95% reported that BE-WEHL helped them and they want to participate again. 
• 100% said they'd recommend the program to other groups.
BE-WEHL is unique in that we're not talking about a disease-specific thing. The focus is on stress, wellness and mindfulness. That allows us to be flexible and adapt the program, while always focusing on children.

Dejenaba N. Gordon, MPH, BE-WEHL Program Coordinator

Complementary therapies, like yoga, massage, aromatherapy and acupuncture, are traditionally accessed by affluent populations, so as a team we really wanted to find a way to systematically make these practices more available to populations living in underserved areas.

Robin Miccio, MS, LMT, CHOP Integrative Health Program Manager

Dejenaba N. Gordon, left, and Robin Miccio
Dejenaba N. Gordon, left, and Robin Miccio

Growth Since Launch

BE-WEHL has continuously evolved to maximize its impact and sustainability. Initially focused on offering one-on-one virtual classes for CHOP patients with behavioral health challenges and their families, the program expanded in 2022 with support from CHOP's Office of Community Impact. This funding enabled BE-WEHL to bring its curriculum into elementary schools, reaching children ages 5-14.

More recently, the program introduced professional training workshops empowering educators at early childhood centers to adopt wellness practices to manage their own stress and teach these strategies to children.

Watch this video to learn more about BE-WEHL

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2025

Healthy Food, Healthy Childhood

When a family doesn't have the resources to put nutritious food on the table, providing a bag of groceries just answers an immediate problem. The Food as Medicine program takes a broader approach that includes nutrition education for families and activities for kids so they're learning about healthy food while having fun. And it happens right where the kids receive their healthcare: The Nicholas and Athena Karabots Primary Care Center, Norristown.

The program began when social worker Victoria Armstrong saw Norristown families facing food instability coming out of the pandemic. Learn More

If They Plant It, They Will Eat It

The Food as Medicine family sessions teach children about the full cycle of vegetables — from garden to kitchen to plate — and nutrition's role in healthy growth and development.

Food — and So Much More for Families

Families Enrolled in Food as Medicine receive:

  • Weekly delivery of fresh produce May through November, complete with info on what's in the box and recipes to try
  • Twice monthly delivery of nonperishable groceries
  • Monthly family sessions with exercise, story time, gardening, cooking demonstrations and dinner
  • Cooking equipment that includes cutting boards, knives, grater, pots, pans and more, plus a cookbook of family-friendly, healthy fare
  • Monthly children's book related to gardening or healthy eating
  • Yoga mat and water bottle for each child

It Takes a Village to Offer Family Nights

Community partners that support Food as Medicine:

  • Cutloose Cares and leaders Jordan and Emily Deane
  • Pennsylvania Horticultural Society, which provided the on-site garden, cooking demonstrations and weekly produce boxes
  • Martha's Choice Marketplace, a Catholic Social Services food pantry in Norristown
  • Norristown-area restaurants
  • Reach Out and Read and other CHOP volunteers

Photos of a Food as Medicine family night

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2024

Dermatology E-consults Ease Access to Care

Skin complaints among children are common. Unfortunately, so are long wait times for in-person pediatric dermatology appointments, due to a shortage of specialists.

Waiting for answers to a child's health condition can cause undue stress and worry for parents. CHOP's provider-to-provider teledermatology program has proven to be a feasible solution, providing care quickly and effectively.

The program expanded to eight total Primary Care locations in the CHOP Care Network and recently achieved preliminary Medicaid reimbursement approval, which is a major success. Learn More

Physician reviewing an e-consult provided photo on a computer

The Power of a Picture

Dermatology is a visually oriented specialty that lends itself well to remote consultation.

Pediatricians at participating CHOP Care Network sites can send a picture of a child's skin issue through the Electronic Medical Record system to the Dermatology team for a consultation. The Dermatology team typically responds within just a few days, as opposed to patients having to wait months for an in-person consult.

How E-consults Benefit Families

More than 2,500 cases have been completed since 2020, saving 55,340 miles of travel for families.

  • Average diagnostic turnaround time for patient families decreases from 6 months to just 33 hours
  • No need to take time off from work or school
  • No travel time
  • No wait time
  • No visit time with a specialist (unless e-consult determines one is needed)
  • Improved patient and family satisfaction
  • Better outcomes
  • Lower overall healthcare costs
Mother and daughter looking at tablet together
The E-Consult program in dermatology has become an important part of my clinical practice. I love the fact that I can save families time, money and the anxiety of waiting for an answer, while also equipping pediatricians to manage their dermatology patients. A well-taken photo truly is worth a thousand words!

Amanda Moon, MD, CHOP Pediatric Dermatologist

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2022